7/7    +33 3 85 53 76 70
7/7    +33 3 85 53 76 70

Conditions related to covid credits

You have received a cred­it note as a result of a covid-19 can­cel­la­tion between 1 March and 15 Sep­tem­ber 2020.

In accor­dance with Ordi­nance No. 2020-315, you are required to use this cred­it with­in 18 months of the can­cel­la­tion. If you have not used your cred­it, you will be enti­tled to a refund after 18 months.

For covid cred­it hold­ers, you have until 15/​09/​2022 to make your claim.
After this date, we would like to inform you that no refund will be made. Your cred­it note may excep­tion­al­ly be car­ried over to 2022 or 2023 on a new reser­va­tion which must be made before 1 March 2023.

To use your cred­it and cruise in 2022 or 2023, please con­tact our sales team on 03 85 53 76 70 or by email at enquiries@​lescanalous.​co.​uk